Established in 2014, Marigold & Grey is an artisan gifting business specializing in custom gift design for weddings and corporate events all while operating an e-commerce platform for lifestyle gifting. We believe that gifting should not only be easy and stress-free for our clients but also well-curated and beautiful at the same time. Through hard work, dedication to our clients, non-stop teamwork, and an eye for design, we have enjoyed significant growth over the last 3+ years! We’ve also enjoyed national recognition, both in print and digital, in publications such as Martha Stewart Weddings, The Knot, BRIDES Magazine, Southern Weddings, Washingtonian Bride & Groom , and more.
We are currently searching for a highly organized, energetic and detail-oriented Operations Manager to join the team and work on-site in our Kensington, Maryland studio! The Operations Manager is responsible for all logistics involved in running the business, specifically the execution of all custom projects as well as e-commerce order fulfillment.
**WE REQUIRE A COVER LETTER FOR THIS POSITION. PLEASE SEE DETAILED INSTRUCTIONS BELOW ON HOW TO APPLY**
The Position: Operations Manager
Placing all orders for both stock and non-stock inventory
Monitoring inventory levels and re-order accordingly
Receiving in inventory
Overseeing wholesale account relationships including the creation of new relationships
Managing project timelines from closed sale through client delivery
Facilitating all client communication from closed sale through delivery
Gift assembly from prep to completion
Assessing labor needs and staffing accordingly
Shipping to venues and clients and monitoring tracking through to delivery
Management of drop-shipping accounts
Performing and coordinating delivery service to venues and client locations
Quality control of all incoming inventory and troubleshooting issues that arise
Training and managing all interns for operations related tasks
Training and managing all temporary workers for operations related tasks
Ownership of the e-commerce order fulfillment process
Pricing and profit analysis
Representing M&G at occasional industry networking events and relationship building activities
Maximizing efficiencies and optimizing workflows
Overseeing organization of inventory and all other supplies
Special projects as assigned
Completed undergraduate degree or degree in progress is preferred
Project management experience a plus
Strong organizational and research skills
Proficiency in MS Word, MS Excel, MS Outlook a MUST; WordPress and Photoshop are a plus! Ability to travel within the DC/MD/VA area via own transportation for gift deliveries
Excellent written and verbal communication skills
A can-do attitude and excellent work ethic
Excellent problem-solving skills and attention to detail
A genuine desire to assume a hands-on role and contribute to a growing creative small business
40 hours per week
Monday – Friday
Paid Vacation & Holidays
Casual Dress Code!
Pay commensurate with experience
How to Apply:
Email your resume, cover letter, and pay requirements to hello(at)marigoldgrey(dot)com. Include “Operations Manager” in the subject line. Applications submitted without all of the requested information will not be considered.
Due to the anticipated volume of responses, we will only those candidates who most closely match our requirements.
If you think you’re a good fit for us and us for you, we look forward to hearing from you!
No phone calls please.